Part Time Teller

Fidelity Bank
Job Description
Our Tellers play a key role in allowing our valued customers and clients to see LifeDesign in action. By delivering outstanding, caring service, our Tellers demonstrate our commitment to helping customers get where they want to be. Under the supervision of the Head Teller or Assistant Branch Manager, our Tellers perform a variety of customer service and related duties. Tellers process all basic transactions, handle all basic service issues accurately and efficiently, and enthusiastically provide the highest level of service to the Bank's customers in conformance with established Bank policies and procedures. Fidelity Bank tellers consistently demonstrate the appropriate level of urgency in responding to our clients.

Schedule:
Thursday – 11:30-7:30
Friday – 11:30-7:30
Saturday -8:30 – 2:30

With One Saturday Off a month with the following schedule:

Wednesday – 12:30 – 6:30
Thursday – 11:30-7:30
Friday – 11:30-7:30

POSITION REQUIREMENTS:
High School diploma or equivalent. Prior cash handling and customer service contact is desirable. Accuracy and attention to detail are essential to the position. Sense of urgency in responding to clients is critical. Self-motivated, enthusiastic, and maintains a positive attitude. Strong desire to be part of a team, values the power of the team approach, ability to easily fit into the team and proactively assist others. Strong customer service values coupled with the ability to identify critical tasks and follow through for completion. Ability to learn, retain and follow complex legal and regulatory and security requirements. Ability to follow directions, take meaningful notes for reference, and recognize when supervisory intervention is required. Ability to learn, retain and communicate the basic benefits of a wide variety of bank products and services. Ability to multi task effectively; process 3,500 to 4,000 transactions per month; recognize and identify client needs through observations and questions; and refer clients to the experts. Ability to utilize a variety of office equipment and technology including computer terminal.
 
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